The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Poolside!
“The pool area was beautifully maintained, providing a tranquil atmosphere for relaxation. Enjoying my morning coffee by the pool truly elevated my stay.” view full review
Delicious Breakfast!
“The breakfast buffet was delightful, especially the freshly cooked eggs made to order. Starting the day at the poolside made it even more enjoyable.” view full review
Wonderful Rooms!
“My upgraded deluxe room was surprisingly spacious and clean, with a fantastic shower that added a touch of comfort to my stay. The proximity to the pool was a bonus!” view full review
Impressive Shower!
“The bathroom featured a closed-in shower with great water pressure, making it a refreshing experience after a day of exploring.” view full review
General
Free Wi-Fi
Parking
Sports & Fitness
Exercise gym
Fitness studio
Services
Paid airport shuttle
Free city shuttle
Dry cleaning
Tours/Ticket assistance
Dining
Breakfast
Restaurant
Free breakfast
Business
Meeting room
Spa & Leisure
Outdoor swimming pool
Garden area
Spa centre
Room features
Sitting area
Terrace
Show more
Location
Ban Phonpheng,
Luang Prabang,
Laos,
Luang Prabang
Map view
Ban Phonpheng,
Luang Prabang,
Laos,
Luang Prabang
City landmarks
Mountain
Mount Phousi
2.0
km
Museum
Royal Palace Museum
2.0
km
Pagoda
Alms Giving Ceremony
2.3
km
Pagoda
Wat Xieng Thong
2.6
km
Museum
Traditional Arts and Ethnology Centre
1.4
km
Kingkitsarath Road
Wat Aham
1.4
km
Th Sisavangvong
Wat Mai
1.7
km
125/10 Ban Saylom
Ock Pop Tok Living Crafts Centre
1.3
km
Old Quarter
Old Quarter Luang Prabang
1.9
km
Chao Anouvong Monument
1.1
km
Whisky Village
810 m
Wat Ho Xiang
1.3
km
Pagoda
Phra Bang
2.0
km
Over Nam Khan River
Bamboo Bridge
1.7
km
Monument
Monument to President Souphanouvong
1.1
km
Tourist Information Center
1.6
km
Phothisalath Road
Wat That Luang
720 m
Church
Wat Nong Sikhounmuang
2.2
km
101 Kounxoau Rd
Wat Xieng Mouane
2.3
km
Pagoda
Wat Pa Phon Phao
2.2
km
Pagoda
Vat Phra Bat Tai
820 m
Pagoda
Vat Visounarath
1.3
km
Pagoda
Wat Pa Phai
2.0
km
Luang Prabang
Wat Wisunarat
1.3
km
Botanical Garden
Pha Tad Ke Botanical Garden
1.3
km
Market
City night market
1.7
km
Pagoda
That Chomsi
2.0
km
Luang Prabang Bowling Alley
2.7
km
Nearby
Th Pha Mahapatsaman
Wat Manorom
490 m
Monument
President Kaysone Phomvihane Monument
560 m
Restaurants
La Pistoche Swimming Pool & Bar
190 m
Restaurant
Koryo restaurant
630 m
Lao-Thai friendship road Ban Naxang
Le Sen
290 m
113 Manomai Road Mano Village
Governor's Grill at Sofitel Luang Prabang
720 m
Ban Mano
Hotel Sofitel Luang Prabang
830 m
Restaurant
Mountain Terrace
1.0
km
Phou Vao Road Belmond La Résidence
Manda de Laos
830 m
10 Norrassan Road Unit 1 Ban Thatluang
The Kitchen
760 m
6 Kingkitsarath Rd Frontyard of Suan Maak Guesthouse
L'etranger
830 m
Phousi Road
Lonely Kitchen
720 m
Ban Mano. Manomai Road
Easy Cafe Restaurant
1.2
km
Phothisalath Rd
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Spacious room
Great location
Poor dining service
Language barrier
6.4/10
Nice
Rooms
7.3
Location
6.1
Service
5.0
Dining
5.0
Guest reviews
6.4/10
based on 12 reviews
7.7
7.7/10 based on 9 reviews
Leo
United Kingdom,
December
2024
5.6/10
Overall, I had a mixed experience at the hotel. The rooms were spacious and well-equipped, especially being right next to the pool. However, the service was lacking, with some staff not being very helpful, and the dining left much to be desired. I found the location somewhat convenient but a bit distant from the main attractions.
Rooms
9.0
The rooms were very large, providing plenty of space for me and my friends, and were fully equipped with air conditioning, a TV, and a fridge. I really appreciated our room being right next to the pool.
Service
5.0
The service was a bit disappointing; while the manager spoke good English, the rest of the staff struggled with communication and didn't seem very friendly.
Location
6.0
The location was decent; it took about a 20-minute walk to reach the main city, which was a bit inconvenient when looking to explore.
Dining
5.0
Dining was a letdown, especially the breakfast. The eggs were often cooked incorrectly, which was frustrating since we paid extra for it.
Facilities
6.0
The facilities were fine, but I really wish the shower water pressure and temperature were more consistent.
Oscar
United Kingdom,
November
2024
6.4/10
My stay at the hotel was quite enjoyable overall. The rooms were spacious and comfortable, which made our trip much more pleasant. However, the service was somewhat lacking as the staff was not very helpful and didn’t seem to smile much. The location was a bit further from the main town, requiring a solid 20-minute walk, but we managed fine. The dining experience, unfortunately, left much to be desired due to some breakfast issues, but the facilities were decent.
Rooms
9.0
The room was very spacious, with plenty of space for three of us and our large backpacks. It also had a nice balcony.
Service
5.0
The service was not ideal; the staff rarely smiled and weren’t very helpful during our stay.
Location
6.0
The hotel is a good 20-minute walk from the main town centre, which made getting around a bit inconvenient.
Dining
5.0
The dining experience was the biggest letdown. Breakfast options often included poorly prepared eggs, left out for hours.
Facilities
7.0
The facilities were decent, with a nice pool area, but nothing particularly extraordinary.
Andrew
United Kingdom,
October
2024
7.0/10
I had a mixed experience at the hotel. While the location was great, being a decent 15-minute walk from the old town, and the facilities offered some nice amenities, I encountered some issues with the room and service. The dining was hit or miss, especially the breakfast, which didn’t quite meet expectations given the additional cost. Overall, it offers reasonable value for money, but there are definitely areas for improvement.
Rooms
5.0
The room was bigger than I expected, but there was hardly any space to put a suitcase. Initially, I was put in a room with an unpleasant surprise in the toilet, which was disappointing.
Service
6.0
The service was a bit of a challenge. The staff didn’t communicate well, and there were instances where they thought I had checked out, resulting in my breakfast being put away. However, there was a fantastic manager who helped when needed.
Location
7.0
The location was pretty good, about a 15-minute walk from the old town and a bit out of the main city center, which meant it wasn't too noisy.
Dining
5.0
I was quite disappointed with the dining. The breakfast, which started off as a confusing menu, later turned into a buffet but still had issues, particularly with the eggs being messed up every morning.
Facilities
6.0
The facilities were decent, with a few amenities available, making it convenient for guests. However, there was room for improvement in overall quality.
Spacious room
Poor dining service
Pamela
United Kingdom,
October
2024
7.6/10
My stay at the hotel had its ups and downs. The location was nice, though a bit far from the city center. While the room was spacious with a balcony, the noise from the front desk was quite disruptive. The service was lacking, which made interactions frustrating. On the brighter side, the dining experience improved after the first day, but it still left something to be desired.
Rooms
7.0
The room was very spacious, and I loved the small balcony, but being near the front desk meant I could hear everything happening, especially at night.
Service
5.0
Service was not ideal; staff had poor English and often were unhelpful, making communication difficult.
Location
6.0
The hotel is located a good 20-minute walk from the main town center, which was a bit inconvenient.
Dining
5.0
Breakfast started off confusing but turned into a buffet on later days. Still, some food was left out too long and went cold.
Facilities
6.0
Facilities seemed okay, but nothing particularly stood out as impressive.
Charlotte
United Kingdom,
October
2024
7.4/10
I had a mixed experience at this hotel. The location is nice, a bit far from the town center, but the proximity to the pool was great. The rooms were generally clean, though the noise at night was annoying. Unfortunately, the dining experience left much to be desired, especially considering I paid extra for it. Overall, while there were some highlights, the service could improve and the breakfast was a letdown.
Rooms
7.0
The rooms were clean and spacious, but I had some issues with noise from the front desk area and the water supply being turned off by housekeeping at times.
Service
5.0
The service was a bit disappointing; most staff didn’t seem helpful or friendly, and language barriers made communication difficult.
Location
6.0
The location was decent; it took about a 20-minute walk to reach the main town center, which was a bit of a trek during the heat.
Dining
5.0
Dining was one of the biggest letdowns. The breakfast started confusing and later turned into a buffet, but it was poor quality, especially the eggs.
Facilities
8.0
The pool area was lovely and well-maintained, making it a nice place to relax during the hot weather.
Daniel
United Kingdom,
October
2024
7.2/10
The hotel had a lovely atmosphere, especially with rooms conveniently located near the pool. While the rooms were spacious and well-equipped, I did face some issues with housekeeping which was frustrating. The service from the staff varied; it seemed like some were not very friendly or helpful, but the amenities like the pool and city shuttle were a definite plus. However, the location was a bit far from the main town, which made dining out a bit inconvenient.
Rooms
7.0
I really enjoyed the spaciousness and amenities of our room, especially being right next to the pool. However, there were some problems when the housekeeping staff turned off the water supply unexpectedly.
Service
5.0
The service was hit or miss; while some staff were helpful, a majority seemed unfriendly and had language barriers which made communication difficult.
Location
6.0
The location was nice but required a good 20-minute walk to reach the main town center, making it a bit inconvenient for dining and entertainment.
Dining
5.0
Dining was quite disappointing, especially since the breakfast was limited and sometimes left out for too long, which affected its quality.
Facilities
8.0
The facilities were decent, with a well-maintained pool area which was refreshing during the hot days.
Alec
United Kingdom,
August
2024
5.8/10
My stay at the hotel had its ups and downs. The rooms were spacious which was great for me and my friends with all our backpacks. However, it could get noisy since we were near the front desk. The service was a bit lacking at times, especially with communication barriers, but some staff members were lovely. Location-wise, it was quite a trek to the city center. The breakfast was decent, but nothing to rave about, and unfortunately, the facilities didn't quite meet my expectations.
Rooms
7.0
The rooms were really large, giving us plenty of space to spread out our things, which was a plus.
Service
5.0
The staff were lovely, but the language barrier made it tough at times, especially with some misunderstandings about our breakfast.
Location
6.0
It's a good 20-minute walk from the main town center, so it's a bit out of the way, which wasn’t ideal for us.
Dining
5.0
Breakfast was buffet style with some made-to-order items, but we were pretty disappointed overall since some food was left out too long.
Facilities
6.0
Facilities were decent, but there was nothing particularly special about them.
Will
United Kingdom,
August
2024
6.6/10
The hotel has a nice vibe and is located a bit outside the busy town center, offering a quiet escape. My room was spacious and right next to the pool, which was great, but the service could use some improvement as it felt a bit lacking in friendliness. The dining experience did not meet my expectations, especially with the breakfast being hit or miss. Overall, it had its perks but left room for enhancement.
Rooms
8.0
I had a spacious room right next to the pool, which was a nice touch.
Service
5.0
The staff were not very helpful and seemed a bit unfriendly, but the manager did great.
Location
7.0
The hotel is a good 20-minute walk from the main town center, which is nice for some peace and quiet.
Dining
5.0
The breakfast was the biggest let down; they messed up the eggs every morning.
Facilities
8.0
The pool area was well cared for and enjoyable.
Lily
United Kingdom,
August
2024
6.2/10
I had a pleasant stay at the hotel overall. The rooms were clean and comfortable, and the staff was generally friendly and helpful. However, communication could be a bit tricky as only the manager spoke good English. The location is a bit far from the main attractions, but it’s manageable if you don’t mind walking. The dining experience could have been improved with more consistent options and better breakfast service.
Rooms
8.0
The rooms were clean and comfortable, and the little balcony was a nice touch. However, the water supply was turned off on the last couple of days, which was frustrating.
Service
6.0
The staff was friendly overall, and they tried to accommodate my needs, but their English was quite poor except for the manager, which made some interactions difficult.
Location
5.0
The hotel is a good 20-minute walk from the center of town, which is a bit far for my liking, especially after a long day of exploring.
Dining
5.0
The dining was decent, but breakfast options often went cold and the egg dishes were consistently poor. I appreciated that they switched to a buffet after the first day, though.
Facilities
7.0
The facilities were decent enough, featuring a nice pool area which was well kept and great for relaxation.
Andy
United Kingdom,
July
2024
6.0/10
My stay at the hotel had its ups and downs. The rooms were spacious and comfortable with a nice view of the pool, but being near the front desk, it could get quite noisy at times. The service was a bit hit or miss; while some staff were friendly, communication was challenging due to language barriers. The location was a bit far from the city center, making it a longer walk than I anticipated. Overall, it was decent but not without its flaws.
Rooms
7.0
The rooms were spacious and comfortable, overlooking the pool with a nice little balcony. However, being located near the front desk, I could hear everything happening at all hours, which was a bit annoying.
Service
6.0
The service had its positives and negatives. Some staff were very attentive, setting up lounges and providing towels, but communication was tough as only the manager spoke good English, which made interactions difficult at times.
Location
5.0
The hotel was located about a 20-minute walk from the main town center, which felt a bit out of the way and less convenient than I had hoped.
Dining
5.0
Dining was decent, but the breakfast options were quite limited and quite often the food was left out to go cold. I was particularly disappointed that eggs, which I wanted, were poorly prepared.
Facilities
7.0
The facilities were reasonable, but nothing extraordinary. The pool area was nice and well-maintained.
Oscar
United Kingdom,
July
2024
6.8/10
I had a decent stay at this hotel, but there were definitely some mixed feelings. The location was quite nice with a good walk to the main town, and the rooms were comfortable right next to the pool. However, the service was lacking as many staff members didn't seem helpful, and the dining experience was disappointing. I wish they had better breakfast choices. Overall, it had its ups and downs but was manageable for a vacation.
Rooms
7.0
The rooms were technically a bed, a bathroom, air conditioning, and a safe, and being right next to the pool was definitely worth the extra cost.
Service
5.0
Unfortunately, the service was not ideal; the staff didn't seem helpful and often had misunderstandings, like thinking I had checked out.
Location
7.0
The location was nice enough but required a 20-minute walk to the main city, which could be inconvenient depending on the heat.
Dining
5.0
The dining experience started confusing but improved slightly. However, the breakfast, which I had hoped would be better, turned out to be a big letdown after paying extra.
Facilities
6.0
The facilities were average; nothing stood out significantly, but the pool area was alright.
Oliver
United Kingdom,
July
2024
5.2/10
I recently stayed at this hotel and while there were some positive aspects, it was a mixed experience overall. The hotel is in a nice area, a bit of a trek from the old town, but not too far. My room was right next to the pool, which was a plus, but it was on the smaller side and lacked some basic amenities. The service left a lot to be desired, with unfriendly staff complicating interactions. The dining options were disappointing, especially given the extra money paid for breakfast. Overall, it felt like I got less value for my money than I expected.
Rooms
7.0
My room was quite small and right next to the pool, which was nice, but there wasn’t really any space to put my suitcase.
Service
5.0
The service was definitely not great; the staff didn’t seem welcoming, and their limited English was challenging.
Location
6.0
The location was decent, about a 15-minute walk to the old town, but it felt like a good 20 minutes to reach the main city center.
Dining
5.0
The dining was the biggest letdown for me; it started with a confusing limited menu for breakfast that didn’t improve much as the days went on.
Facilities
6.0
The facilities were okay, but nothing stood out to make my stay extra special.
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